FAQs

We accept a variety of payment methods to make your shopping experience seamless. This includes major credit cards such as Visa, MasterCard and American Express. We also support payments through PayPal, Apple Pay, ShopPay and Google Pay. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.

All returns must be postmarked within thirty (30) days of the delivery or 14 days if you are ordering from the European Union. All returned items must be in new and unused condition, in the original packaging. See our return policy for more info

Shipping can take up to 7-9 Business days.
Due to global supply chain challenges, shipping times could be longer than usual.

To minimize our environmental impact, we ship your items from the warehouse closest to their location. This approach reduces transportation distances, lowering carbon emissions and helping protect the planet.

Since we have multiple warehouses, your order might be split into separate shipments depending on where each item is stored. This ensures faster delivery while staying eco-friendly. Rest assured, all items in your bundle are on their way and will arrive as quickly as possible!

After we process your order, you will receive a tracking-number. With this number you can track the status of your order. You can also use the tracking page.

You can contact us by filling in the contact form below or by sending us an e-mail to info@trylushi.com

No, this is a complete myth. Hair follicles cannot change their structure from dermaplaning. The Glow Sonic removes hair at skin level, just like shaving, which has been scientifically proven not to affect hair thickness, color, or growth rate. Your hair will grow back exactly the same as before.

Yes, we offer a 30-day money-back guarantee. If you're not completely satisfied with your results, we'll refund your purchase in full.

Yes, the Glow Sonic was specifically designed for mature, sensitive skin. Unlike harsh waxing or aggressive treatments, our gentle sonic technology provides a controlled glide that won't damage delicate skin. The dermatologist-trusted design makes it safe for women experiencing hormonal skin changes.

Results are immediate after your first use. You'll notice smoother, brighter skin right away, and the confidence boost that comes with it.

No, when used properly, the Glow Sonic won't cause cuts or nicks. The precision blade is designed with safety guards, and the sonic vibration creates a smooth, controlled glide. Always hold skin taut and use light, feathery strokes at a 45-degree angle.

Absolutely. Removing peach fuzz creates a smooth canvas for makeup application, eliminating the patchy coverage and allowing foundation to glide on evenly for a more natural, polished look.

Yes! By removing the layer of peach fuzz and dead skin cells, your serums and moisturizers will penetrate more effectively, making your skincare routine more efficient.

Salon dermaplaning typically costs $100+ per session and requires monthly visits. The Glow Sonic pays for itself after just one use and provides ongoing savings with at-home convenience.

Since the Glow Sonic gently exfoliates your skin in addition to removing peach fuzz, it's best to avoid strong exfoliating ingredients for 48-72 hours after use. This includes prescription treatments, any serums and creams with retinol or glycolic acid, and at-home peels. You can use your favorite hydrating serum, cream, or mask right after use. Your skin will absorb the moisture better! If you're unsure, always check with your dermatologist.

Use the Glow Sonic once per week for best results. This frequency maintains smooth skin without over-exfoliating mature skin.

For optimal hygiene and performance, it's best to replace the blade after every use. Fresh blades ensure the cleanest, most effective treatment. The device comes with 5 replacement heads to get you started.

Yes, you can use it on your entire face. Avoid very thin-skinned areas like the eyelids and lips.

The Glow Sonic features sonic vibration technology that creates a smoother, more controlled experience than manual razors. It also includes an LED light to see fine hairs, multiple comfort settings, and is specifically designed for facial use on mature skin.

No special products are required. Simply use your favorite moisturizer or serum after dermaplaning. Your skin will absorb products better after treatment.

If you have active skin conditions, we recommend consulting your dermatologist before use. The gentle sonic technology is designed to be non-irritating, but individual skin sensitivities vary.

Yes, simply disinfect the blade before each use. The compact design makes storage and maintenance simple.

Yes, the compact, cordless design makes it perfect for travel. The discreet size fits easily in your luggage.