Shipping Policy

At Lushi, we understand the excitement of receiving your new purchases promptly. Our shipping policy is designed to provide clarity on the shipping process, costs, and delivery timelines.

1. Order Processing:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
• You will receive a confirmation email once your order is placed, and a subsequent email with tracking information once your order has been shipped.

2. Shipping Rates:

• Shipping costs are calculated based on the weight of your order and the delivery destination.
• We offer standard and expedited shipping options for your convenience.
• Free shipping may be available for orders over a specified amount; please refer to our promotions for details.

3. Shipping Times:

• Standard Shipping: 6 to 12 business days
• Please note that these are estimated delivery times, and actual delivery may vary depending on external factors.

Domestic Shipping:

• We offer free domestic shipping in the US. 

International Shipping:

• We offer international shipping to select countries. Shipping costs and delivery times vary based on the destination.

5. Order Tracking:

• Once your order is shipped, a tracking number and link will be provided via email to track the status of your package.

7. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.